About National Grid
Our vision
We, at National Grid, will be the foremost international electricity and gas company, delivering unparalleled safety, reliability and efficiency, vital to the well-being of our customers and communities.
We are committed to being an innovative leader in energy management and to safeguarding our global environment for future generations.
Our strategy
We will build on our core UK and US, electricity and gas, regulated business base and financial discipline to deliver sustainable growth and superior financial performance.
Our brand position
Our brand position is represented by four simple, but powerful words – the power of action. Behind these four words is a commitment to our customers to put the power of action into all we do and say. That’s the positive brand experience we plan to build for customers, and live every day – whether it’s helping you manage your energy costs, providing unparalleled service or protecting the environment.
Perhaps most importantly, the power of action is a call to action for our company, our employees, and all our customers and outside constituents … because great things can happen when we work together.
The power of action powers all we do ... from customer satisfaction, to energy solutions, to community commitment, safety, the environment, and inclusion & diversity efforts, both within and outside the company.